Return a trial pack
Last updated on 30 January 2025 at 10:28
If your package is undamaged and unopened, please follow these steps to start the return:
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Locate the shipping confirmation sent through peachies@hive.app.
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Click “Track Your Order” in the email.
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Scroll down and select “Create Return.”
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Choose between the resolution options: “Refund to original payment method” or “Exchange product(s)”
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Select the item(s) you would like to return.
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Click “Download Label”, or enter your email address if you'd like the label emailed to you.
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Once the Royal Mail label is generated, please drop off your parcel at the nearest Post Office
Please note: Any individual packs that have been opened cannot be returned.
If you need more return assistance, please contact us at hello@wearepeachies.com.
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