Return a subscription box
Last updated on 30 January 2025 at 10:29
If your box is undamaged and unopened, please follow these steps to start the return:
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Locate the shipping confirmation sent through peachies@hive.app.
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Click “Track Your Order” in the email.
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Scroll down a bit and select “Create Return.”
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Choose between the resolution options: “Refund to Original Payment Method” or “Exchange Product(s)”
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Select the item(s) you would like to return.
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Click “Download Label”, or enter your email address if you'd like the label emailed to you.
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Drop your box off at the nearest Post Office.
Please note that if you’re expecting a refund, this will be processed once the item is delivered and inspected at our warehouse.
If you need more assistance or want to return part of your monthly nappy supply, please consult the “Return Part of an Order” section or email our Concierge Team at hello@wearepeachies.com
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