Terms of service

This website is operated by Peachies. Throughout the site, the terms “we”, “us” and “our” refer to Peachies. Peachies offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Peachies WELCOME20 Promotional Code Terms and Conditions
1. Promotion Overview
The WELCOME20 code entitles new customers to receive 20% off their first three subscription orders, applied as store credits.
2. Eligibility
This offer is only valid for new customers who sign up for a subscription.
It is limited to one use per customer and one subscription per household.
3. Discount Mechanics
The 20% discount is calculated as £14 in store credits per qualifying order, based on a standard subscription price of £70.
Credits are automatically added to the customer’s Peachies account after activating the WELCOME20 offer.
A total of £28 in store credits is available per eligible customer, applied as £14 off both the second and third subscription boxes.
These credits are automatically applied on renewal on orders priced £70 or more.
4. Application of Credits
Credits are automatically applied to eligible orders during renewal.
Credits are not stackable with other promotions, discounts, or offers.
Credits are non-transferable, non-exchangeable, and have no cash value.
5. Subscription Requirements
Customers must remain subscribed to redeem the credits across their second and third boxes.
If a customer cancels their subscription before redeeming all available credits, any unused credits are automatically cancelled and removed from the customer’s account.
6. Limitations and Abuse
Peachies reserves the right to:
Modify or cancel this promotion at any time.
Refuse the application of credits in cases of suspected fraud, misuse, or abuse.
Cancel credits in the event of account duplication or breach of terms.
7. Expiry and Amendments
Credits must be used within 90 days of being issued unless otherwise specified.
Peachies reserves the right to update or amend these terms at any time without notice.
8. Geographic Limitations
Offer valid only in the United Kingdom.
9. Non-Applicability
Not valid for use on Trial Packs, one-time purchases, gift cards, or previously placed orders.
10. Customer Support Clause
For any questions or concerns regarding the WELCOME20 promotion, please contact our support team at hello@wearepeachies.com.

Peachies Auto-Enrol Flexible Plan Terms and Conditions

1. Overview of Auto-Enrolment

By purchasing a Starter Pack using a promotional code such as STARTER20, customers are automatically enrolled into a Flexible Plan with Peachies. This plan delivers ongoing monthly boxes of nappies at regular intervals, providing convenience, value, and ongoing savings.

2. What Auto-Enrolment Means

After purchasing a Starter Pack with a valid code, your flexible plan will begin automatically.
Your first ongoing monthly box (includes 6 packs of nappies designed to last 28 days) will be processed and dispatched 10 days after your initial Starter Pack purchase.
The plan will continue automatically on a recurring basis unless paused, skipped, or cancelled by you.
You will receive an email reminder exactly 3 days before each payment is processed.
You can update your delivery schedule, nappy size, or box quantity at any time through your Peachies customer portal.
Each box is designed to last 28 days, but you can adjust your delivery frequency to suit your child’s needs within the customer portal.

3. Promotional Discounts and Auto-Enrol

Customers using the STARTER20 code will receive 20% off their Starter Pack, and 20% off each of their first two full-priced ongoing boxes as part of the flexible plan.
These discounts are only available if you remain on the flexible plan.
If you cancel before the second ongoing box is dispatched, you will forfeit any remaining discounts.
Offers are valid one time per customer and household and cannot be combined with other promotions.

4. Plan Charges

The standard price for an ongoing box is £70, billed per box.
Applicable discounts (e.g., STARTER20) will be applied automatically to the first and second ongoing boxes.
Charges will be billed automatically to the payment method you provide, unless your plan is paused or cancelled before the billing date.

5. Flexibility and Account Management

You can manage your flexible plan through your Peachies customer portal:
- Change delivery dates
- Update nappy size or quantity
- Adjust delivery frequency
- Pause, delay or skip boxes
- Cancel anytime (subject to billing cutoff)
Changes must be made before your next payment is processed, which occurs 3 days after your reminder email.

6. Cancellation Policy

You may cancel your flexible plan at any time through your customer portal.
To avoid being charged for your next box, cancellation must be made before the scheduled payment date.
If you cancel after the box has been processed, it will still be dispatched and charged.

7. Misuse and Abuse

Peachies reserves the right to:

Reject or cancel flexible plans suspected of fraud, misuse, or account duplication.
Withdraw promotional benefits where terms are breached.
Limit access to promotions if abuse is detected.

8. Amendments

Peachies may update these Auto-Enrol Flexible Plan Terms & Conditions at any time.
Customers will be notified of material changes via email or through their customer dashboard.

9. Geographic and Service Limitations

Flexible plans are available only to customers based in the United Kingdom.
Delivery timelines and availability may vary based on region.

10. Support

If you have any questions about your flexible plan, auto-enrolment, or promotional use, please contact our customer support team at hello@wearepeachies.com.

Peachies STARTER20 Promotional Code Terms and Conditions

1. Promotion Overview

The STARTER20 code entitles new customers to:

20% off their first Starter Pack order; and
20% off each of their first two full-priced on-going boxes as part of a flexible subscription plan.

2. Eligibility

This offer is valid only for new customers who purchase a Starter Pack and enrol in a Flexible Plan via the Peachies website.
The STARTER20 code is designed for customers initiating their journey with Peachies by buying a Starter Pack, which serves as an introductory box before the first full-priced on-going box is delivered.
Customers must use the promo code when ordering their Starter Pack to qualify for subsequent on-going box discounts.
It is limited to one use per customer and one Flexible Plan per household.
- If you are a parent or guardian with twins, triplets or more, please contact us for an exclusive offer on 2 or more active Flexible Plans per household.
The Starter Pack must be purchased directly through the official Peachies website (www.wearepeachies.com); purchases made via third-party platforms or retail channels are not eligible.

3. Discount Mechanics

Starter Pack Discount: The 20% discount is applied at checkout when the STARTER20 code is used.
On-going Box Discounts: The 20% discount is applied to each of the first and second full-priced on-going boxes (standard price: £70), reducing each to £56.
These discounts are automatically applied as part of the Flexible Plan, once the Starter Pack order has been completed using the STARTER20 promo code.

4. Application of Discounts

Discounts are applied at the checkout when code STARTER20 is used. Credits earned are automatically applied to eligible recurring orders.
This promotion cannot be combined with other promotional codes, offers, or discounts.
Discounts are non-transferable, non-exchangeable, and have no cash value.

5. Flexible Plan Requirements

Customers must remain subscribed with the email address used at the time of initial order to receive the second and third on-going box discount.
If the subscription to a Flexible Plan is cancelled before the second box is dispatched, the 20% discount on that box will not be honoured.
Customers can pause or reschedule deliveries in line with Peachies' flexible subscription policy.

6. Limitations and Abuse

Peachies reserves the right to:

Modify or cancel this promotion at any time without notice.
Refuse or revoke promotional benefits in cases of suspected fraud, misuse, or account duplication.
Cancel promotional discounts if a breach of terms is identified.

7. Expiry and Amendments

The STARTER20 promotional code must be used within 90 days of issuance.
Peachies reserves the right to update or amend these terms at any time.

8. Geographic Limitations

This offer is valid only in the United Kingdom.

9. Non-Applicability

Not valid on Trial Packs, one-time purchases, gift cards, or orders placed prior to the promotion.

10. Customer Support Clause

For questions or concerns about the STARTER20 promotion, please contact our customer support team at hello**@wearepeachies.com**.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

General conditions

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service and prices

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or services (if applicable)

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy:
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy:

Optional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

Third-party links

Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal information

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy

Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Peachies, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Content distribution

By submitting your images and/or videos via our creator form you are agreeing to usage on all channels including but not limited to Peachies-owned and third-party social channels (organic and paid), wearepeachies.com, press features, in-store branding and online third parties.

Indemnification

You agree to indemnify, defend and hold harmless Peachies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.